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5 Questions You Should Ask Before Buying Medical Equipment Online

When you need to buy medical equipment, you may find that buying it online is the most practical option. When you buy medical equipment online, you often have a larger selection of products and sizes than you would see in a store. You may also be able to take advantage of prices that are lower than those offered in stores.

But when you shop online, it’s important to shop smart. Make sure that you find out the answers to these important questions before you buy medical equipment online.

What is the retailer’s reputation?

Have you found the perfect product that you’ve been searching for? That’s great, but before you add it to your online shopping cart, it’s time to do a little research about the retailer. Google the retailer’s name plus the term “reviews” to see what other people are saying about the retailer. You may also want to search for the retailer on the Better Business Bureau’s website to find out what kind of rating they have.

What do customer reviews say about the product?

Just as you researched the retailer, you should do a little research into the product that you plan on purchasing, too. Many retailers include customer reviews of products right on their websites, though it’s also wise to look up some additional reviews through an internet search, too. One or two negative reviews are pretty standard for every product, but if you see reviewers consistently mentioning the same issues, it may be time to look for a better product.

Are financing options available for higher-price products?

If you need to purchase a more expensive product, you may want to find out if the online retailer offers financing. At Med Mart, we’ve teamed up with Affirm to offer simple, easy financing so you can get the medical products you need, right away. Payments can be divided into 3, 6, 12, or 18 month periods, and rates range from 0-30% APR.

Are there options available for medical equipment delivery with setup?

Before you purchase a product, get some details on how it will ship. You’ll want to find out just how much shipping will cost and how long it will be until the product arrives, but you may also want to look into delivery with setup options. Delivery paired with a setup or assembly option means that you don’t have to worry about getting bulky items, like a lift chair, inside your home. It also means that more complicated items, like scooters or wheelchairs, will be fully assembled once they are delivered.

Med Mart’s White Glove Delivery is a premium option that takes care of the hassle of assembly for you. Your product will ship to a trained delivery and assembly agent, who will contact you to arrange a time to deliver and assemble your product.

What is the retailer’s return policy?

It’s a good idea to always read a retailer’s return policy before you make a purchase. Pay particular attention to whether items can be returned once they have been opened, any specified return periods, and return restocking fees. Be sure that you also find out how the retailer handles equipment malfunctions, and whether you would need to communicate with them or with the manufacturer about product issues.

At Med Mart, we take pride in our great reputation as one of the largest medical equipment retailers. You can buy from us confidently, and if you have any questions, our product specialists would be happy to help you.